:root {
    --blue: #0b4a8b;
    --blue-dark: #073462;
    --blue-light: #e8f1fb;
    --bg: #f5f7fb;
    --card: #ffffff;
    --text: #1f2937;
    --muted: #6b7280;
    --border: #e5e7eb;
    --danger: #b91c1c;
    --success: #047857;
    --warning: #b45309;
    --secondary: #4b5563;
    --shadow: 0 14px 30px rgba(15, 23, 42, .08);
}
* { box-sizing: border-box; }
body { margin: 0; font-family: Arial, Helvetica, sans-serif; background: var(--bg); color: var(--text); }
a { color: var(--blue); text-decoration: none; }
a:hover { text-decoration: underline; }
.app-shell { display: flex; min-height: 100vh; }
.sidebar { width: 280px; background: linear-gradient(180deg, var(--blue), var(--blue-dark)); color: #fff; padding: 22px 18px; position: fixed; inset: 0 auto 0 0; overflow-y: auto; }
.brand { display: flex; gap: 12px; align-items: center; margin-bottom: 28px; }
.brand img { width: 58px; height: 58px; object-fit: contain; background: #fff; border-radius: 14px; padding: 7px; }
.brand strong { display: block; font-size: 18px; }
.brand small { display: block; opacity: .85; font-size: 12px; margin-top: 3px; }
.side-nav { display: grid; gap: 8px; }
.side-nav a { color: #fff; padding: 12px 13px; border-radius: 10px; display: flex; justify-content: space-between; align-items: center; opacity: .92; }
.side-nav a:hover, .side-nav a.active { background: rgba(255,255,255,.15); text-decoration: none; opacity: 1; }
.nav-count { background: #fff; color: var(--blue); border-radius: 999px; padding: 2px 8px; font-size: 12px; font-weight: 700; }
.main-content { margin-left: 280px; width: calc(100% - 280px); padding: 26px; }
.topbar { display: flex; justify-content: space-between; gap: 18px; align-items: center; margin-bottom: 24px; }
.topbar h1 { font-size: 24px; margin: 0 0 5px; }
.topbar p { margin: 0; color: var(--muted); }
.user-chip { background: var(--card); border: 1px solid var(--border); box-shadow: var(--shadow); padding: 10px 14px; border-radius: 999px; color: var(--blue); font-weight: 700; }
.card { background: var(--card); border: 1px solid var(--border); border-radius: 18px; padding: 22px; box-shadow: var(--shadow); margin-bottom: 22px; }
.card.narrow { max-width: 760px; }
.card-header { display: flex; align-items: center; justify-content: space-between; gap: 18px; margin-bottom: 16px; }
.card h2 { margin: 0 0 14px; font-size: 21px; }
.card-header h2 { margin: 0; }
.card h3 { margin-bottom: 8px; }
.stats-grid { display: grid; grid-template-columns: repeat(4, minmax(0, 1fr)); gap: 16px; margin-bottom: 22px; }
.stat-card { background: var(--card); border: 1px solid var(--border); border-radius: 18px; padding: 20px; box-shadow: var(--shadow); }
.stat-card span { display: block; color: var(--muted); font-size: 13px; margin-bottom: 8px; }
.stat-card strong { font-size: 30px; color: var(--blue); }
.grid-2 { display: grid; grid-template-columns: repeat(2, minmax(0, 1fr)); gap: 22px; }
.align-start { align-items: start; }
.form-grid { display: grid; grid-template-columns: repeat(2, minmax(0, 1fr)); gap: 16px; align-items: start; }
.form-grid.single { grid-template-columns: 1fr; }
.form-grid label, .filter-row label { display: grid; gap: 7px; font-weight: 700; color: #374151; }
.form-grid small { color: var(--muted); font-weight: 400; }
input, select, textarea { width: 100%; border: 1px solid #d1d5db; border-radius: 11px; padding: 11px 12px; font: inherit; background: #fff; color: var(--text); }
textarea { resize: vertical; }
input:focus, select:focus, textarea:focus { outline: 3px solid rgba(11, 74, 139, .15); border-color: var(--blue); }
.full-span { grid-column: 1 / -1; }
.form-note { color: var(--muted); background: var(--blue-light); padding: 12px; border-radius: 12px; }
.checkbox { display: flex !important; grid-template-columns: auto 1fr !important; align-items: center; gap: 10px !important; }
.checkbox input { width: auto; }
.filter-row { display: flex; flex-wrap: wrap; align-items: end; gap: 12px; margin-bottom: 18px; }
.filter-row label { min-width: 170px; flex: 1; }
.btn { display: inline-flex; align-items: center; justify-content: center; gap: 7px; border: 0; border-radius: 11px; padding: 11px 15px; cursor: pointer; font-weight: 700; text-decoration: none !important; line-height: 1; }
.btn-sm { padding: 8px 11px; font-size: 13px; }
.btn-primary { background: var(--blue); color: #fff; }
.btn-primary:hover { background: var(--blue-dark); }
.btn-outline { background: #fff; color: var(--blue); border: 1px solid #b7c8dc; }
.btn-danger { background: var(--danger); color: #fff; }
.btn-success { background: var(--success); color: #fff; }
.btn.full { width: 100%; }
.actions-row { display: flex; flex-wrap: wrap; gap: 10px; align-items: center; }
.alert { padding: 13px 15px; border-radius: 12px; margin-bottom: 16px; border: 1px solid transparent; }
.alert-success { background: #ecfdf5; border-color: #bbf7d0; color: #065f46; }
.alert-danger { background: #fef2f2; border-color: #fecaca; color: #991b1b; }
.alert-warning { background: #fffbeb; border-color: #fde68a; color: #92400e; }
.table-wrap { overflow-x: auto; }
table { width: 100%; border-collapse: collapse; font-size: 14px; }
th, td { padding: 12px 10px; border-bottom: 1px solid var(--border); text-align: left; vertical-align: top; }
th { color: #374151; font-size: 12px; text-transform: uppercase; letter-spacing: .04em; background: #f9fafb; }
tr:hover td { background: #fcfdff; }
.table-actions { display: flex; flex-wrap: wrap; gap: 9px; }
.text-success { color: var(--success); }
.text-danger { color: var(--danger); }
.badge { display: inline-flex; padding: 5px 10px; border-radius: 999px; font-size: 12px; font-weight: 800; }
.badge-warning { background: #fef3c7; color: var(--warning); }
.badge-success { background: #d1fae5; color: var(--success); }
.badge-danger { background: #fee2e2; color: var(--danger); }
.badge-secondary { background: #e5e7eb; color: var(--secondary); }
.balance-row { display: flex; justify-content: space-between; gap: 12px; padding: 10px 0; border-bottom: 1px solid var(--border); }
.balance-row:last-child { border-bottom: 0; }
.details-grid { display: grid; grid-template-columns: repeat(3, minmax(0, 1fr)); gap: 14px; margin-bottom: 18px; }
.details-grid div { border: 1px solid var(--border); border-radius: 14px; padding: 13px; background: #fbfdff; }
.details-grid span { display: block; color: var(--muted); font-size: 12px; margin-bottom: 6px; }
.details-grid strong { display: block; }
.detail-section { margin: 18px 0; }
.summary-box { background: #f9fafb; border: 1px solid var(--border); border-radius: 14px; padding: 15px; margin-bottom: 18px; }
.notification-list { display: grid; gap: 12px; }
.notification { border: 1px solid var(--border); border-radius: 14px; padding: 14px; background: #fff; }
.notification.unread { border-color: #93c5fd; background: var(--blue-light); }
.notification p { margin: 7px 0; }
.notification small { color: var(--muted); }
.login-page { min-height: 100vh; display: grid; place-items: center; padding: 24px; background: radial-gradient(circle at top left, #dbeafe, transparent 35%), linear-gradient(135deg, var(--blue-dark), var(--blue)); }
.login-card { width: 100%; max-width: 440px; background: #fff; border-radius: 24px; padding: 32px; box-shadow: 0 26px 60px rgba(0,0,0,.22); }
.login-logo { text-align: center; margin-bottom: 12px; }
.login-logo img { width: 110px; height: 110px; object-fit: contain; }
.login-card h1 { font-size: 24px; text-align: center; margin: 0 0 8px; color: var(--blue-dark); }
.login-card p { text-align: center; color: var(--muted); margin-bottom: 22px; }
.login-help { margin-top: 18px; font-size: 13px; color: var(--muted); text-align: center; }
.print-only { display: none; }
.report-stats { margin-top: 10px; }
@media (max-width: 980px) {
    .sidebar { position: static; width: 100%; }
    .app-shell { display: block; }
    .main-content { margin-left: 0; width: 100%; }
    .stats-grid, .grid-2, .details-grid { grid-template-columns: 1fr; }
    .topbar { align-items: flex-start; flex-direction: column; }
}
@media (max-width: 640px) {
    .form-grid { grid-template-columns: 1fr; }
    .main-content { padding: 16px; }
    .card { padding: 16px; }
}
@media print {
    body { background: #fff; }
    .sidebar, .topbar, .no-print, .btn, .alert { display: none !important; }
    .main-content { margin: 0; width: 100%; padding: 0; }
    .card { box-shadow: none; border: 0; padding: 0; }
    .print-only { display: block; }
    table { font-size: 11px; }
    th, td { padding: 7px; }
}

.badge-info{background:#dbeafe;color:#1d4ed8}
.muted{color:#64748b;font-size:.9rem}
.inline-form{display:inline;margin:0;padding:0}.inline-form button{background:none;border:0;padding:0;margin:0;cursor:pointer;font:inherit}.link-danger{color:#dc2626}.text-success{color:#15803d}.text-danger{color:#dc2626}
.workflow-strip{display:grid;grid-template-columns:repeat(3,1fr);gap:10px;margin:0 0 20px}.workflow-step{padding:12px;border:1px solid #dbe3ef;border-radius:12px;text-align:center;background:#f8fafc;color:#64748b;font-weight:700}.workflow-step.current{border-color:#2563eb;background:#eff6ff;color:#1d4ed8}.workflow-step.done{border-color:#16a34a;background:#f0fdf4;color:#15803d}
.print-body{background:#eef3fb;padding:30px}.print-sheet{max-width:950px;margin:0 auto;background:#fff;border-radius:18px;box-shadow:0 18px 45px rgba(15,23,42,.12);padding:38px}.print-header{display:flex;gap:20px;align-items:center;border-bottom:2px solid #1d4ed8;padding-bottom:18px;margin-bottom:22px}.print-header img{height:80px;width:auto}.print-header h1{margin:0;color:#0f2f69}.print-header p{margin:4px 0 0;color:#64748b}.print-status{display:inline-block;background:#dcfce7;color:#166534;border-radius:999px;padding:8px 14px;font-weight:700;margin-bottom:18px}.print-table{width:100%;border-collapse:collapse;margin:14px 0}.print-table th,.print-table td{border:1px solid #cbd5e1;padding:10px;text-align:left;vertical-align:top}.print-table th{background:#eff6ff;color:#0f2f69;width:18%}.print-section{border:1px solid #cbd5e1;border-radius:12px;padding:12px 16px;margin:16px 0}.print-section h2{margin-top:0}.signature-grid{display:grid;grid-template-columns:repeat(3,1fr);gap:30px;margin-top:60px}.signature-grid span{display:block;border-bottom:1px solid #0f172a;height:35px;margin-bottom:8px}.signature-grid strong{font-size:.9rem}
@media print{.sidebar,.topbar,.no-print,.actions-row.no-print{display:none!important}.main-content{padding:0}.app-shell{display:block}.card,.print-sheet{box-shadow:none;border:0;border-radius:0}.print-body{background:#fff;padding:0}.print-sheet{max-width:none;margin:0;padding:0}.print-header img{height:70px}.table-wrap{overflow:visible}body{background:#fff}}

.signature-line{height:62px;border-bottom:1px solid #0f172a;margin-bottom:8px;display:flex;align-items:flex-end;justify-content:center;padding-bottom:3px}
.signature-line img{max-height:55px;max-width:100%;object-fit:contain}
.signature-box{text-align:center}
.signature-preview{max-height:70px;max-width:220px;border:1px solid #cbd5e1;border-radius:10px;background:#fff;padding:6px;margin-top:8px}

/* V5 professional dashboard upgrades */
.topbar{position:sticky;top:0;z-index:20;background:rgba(255,255,255,.96);backdrop-filter:blur(10px);border-bottom:1px solid #e6eef8;display:flex;align-items:center;justify-content:space-between;gap:1rem;padding:1rem 1.5rem;box-shadow:0 8px 24px rgba(20,58,110,.06)}
.topbar h1{margin:0;color:#123c69;font-size:1.2rem}.topbar p{margin:.2rem 0 0;color:#6b7a90}.topbar-actions{display:flex;align-items:center;gap:.8rem}.notification-pill{position:relative;text-decoration:none;font-size:1.25rem}.notification-pill span{position:absolute;top:-8px;right:-12px;background:#dc3545;color:#fff;font-size:.7rem;border-radius:999px;min-width:18px;height:18px;display:inline-flex;align-items:center;justify-content:center}.profile-chip{width:38px;height:38px;border-radius:50%;background:#0b5cab;color:#fff;display:flex;align-items:center;justify-content:center;text-decoration:none;font-weight:700}.menu-toggle{display:none;border:0;background:#0b5cab;color:#fff;border-radius:8px;padding:.55rem .7rem;font-size:1rem}.dashboard-hero{background:linear-gradient(135deg,#0b5cab,#2d8cff);color:#fff;border-radius:20px;padding:1.6rem;display:flex;justify-content:space-between;gap:1rem;align-items:center;box-shadow:0 16px 40px rgba(11,92,171,.22);margin-bottom:1.2rem}.dashboard-hero h2{margin:.35rem 0;font-size:1.7rem}.dashboard-hero p{margin:0;max-width:720px;color:#eaf4ff}.eyebrow{text-transform:uppercase;letter-spacing:.08em;font-size:.75rem;font-weight:800;color:#d7eaff}.hero-actions{display:flex;gap:.7rem;flex-wrap:wrap}.dashboard-hero .btn-outline{border-color:#fff;color:#fff}.dashboard-hero .btn-primary{background:#fff;color:#0b5cab}.charts-grid{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:1rem;margin-top:1rem}.chart-card canvas{max-height:290px}.timeline{position:relative;display:grid;gap:.8rem}.timeline-item{border-left:4px solid #0b5cab;background:#f7fbff;border-radius:12px;padding:.85rem 1rem}.timeline-item strong{display:block;color:#123c69}.timeline-item span{display:block;color:#6b7a90;font-size:.85rem;margin:.2rem 0}.tracking-list{display:grid;gap:1rem}.tracking-card{border:1px solid #e3edf7;border-radius:16px;padding:1rem;background:#fff;box-shadow:0 8px 24px rgba(18,60,105,.06)}.workflow-strip.compact{margin:.7rem 0}.details-grid.small{grid-template-columns:repeat(4,minmax(0,1fr));gap:.7rem}.install-body{min-height:100vh;display:flex;align-items:center;justify-content:center;background:#eef6ff;padding:2rem}.install-card{width:min(760px,100%);background:#fff;border-radius:20px;box-shadow:0 16px 50px rgba(18,60,105,.16);padding:2rem}.install-card img{max-width:150px}.form-note{background:#f2f7fc;border:1px solid #dceaf8;border-radius:12px;padding:.8rem;color:#506070}.nav-count{background:#dc3545;color:#fff;border-radius:999px;padding:.15rem .45rem;font-size:.75rem;margin-left:.3rem}.print-only{display:none}@media print{.sidebar,.topbar,.no-print,.actions-row{display:none!important}.main-content{margin:0!important}.content-area{padding:0!important}.print-only{display:block}.card{box-shadow:none;border:0}.table-wrap{overflow:visible}body{background:#fff}}
@media(max-width:980px){.app-shell{display:block}.sidebar{position:fixed;left:-290px;top:0;bottom:0;z-index:50;transition:left .2s ease;width:270px}.sidebar-open .sidebar{left:0}.main-content{margin-left:0}.menu-toggle{display:inline-block}.charts-grid,.grid-2{grid-template-columns:1fr}.dashboard-hero{display:block}.hero-actions{margin-top:1rem}.details-grid.small{grid-template-columns:repeat(2,minmax(0,1fr))}}
@media(max-width:640px){.content-area{padding:1rem}.topbar{padding:.8rem}.topbar h1{font-size:1rem}.stats-grid{grid-template-columns:1fr 1fr}.details-grid,.details-grid.small{grid-template-columns:1fr}.filter-row{grid-template-columns:1fr}.dashboard-hero{border-radius:14px;padding:1rem}.table-wrap{overflow-x:auto}.brand small{display:none}}

/* V6 polish: role rename, profile photos, button contrast, print/title fixes */
.btn{transition:background-color .18s ease,border-color .18s ease,color .18s ease,transform .12s ease;min-height:40px}
.btn:hover{transform:translateY(-1px);text-decoration:none!important}.btn:disabled,.btn.disabled{opacity:.6;cursor:not-allowed;transform:none}
.btn-primary{background:#0b5cab!important;color:#fff!important;border:1px solid #0b5cab!important}.btn-primary:hover{background:#084a88!important;border-color:#084a88!important;color:#fff!important}
.btn-success{background:#0f8a5f!important;color:#fff!important;border:1px solid #0f8a5f!important}.btn-success:hover{background:#0b6f4d!important;color:#fff!important}
.btn-danger{background:#c62828!important;color:#fff!important;border:1px solid #c62828!important}.btn-danger:hover{background:#a51f1f!important;color:#fff!important}
.btn-warning{background:#f59e0b!important;color:#111827!important;border:1px solid #f59e0b!important}.btn-warning:hover{background:#d97706!important;color:#111827!important}
.btn-outline,.btn-secondary{background:#f8fafc!important;color:#0b4a8b!important;border:1px solid #b7c8dc!important}.btn-outline:hover,.btn-secondary:hover{background:#e6f0fb!important;color:#073462!important;border-color:#7fa6ce!important}
.dashboard-hero .btn-primary{background:#fff!important;color:#0b5cab!important;border-color:#fff!important}.dashboard-hero .btn-primary:hover{background:#eaf4ff!important;color:#073462!important}.dashboard-hero .btn-outline{background:rgba(255,255,255,.14)!important;color:#fff!important;border-color:#fff!important}.dashboard-hero .btn-outline:hover{background:#fff!important;color:#0b5cab!important}
.avatar{display:inline-flex;align-items:center;justify-content:center;border-radius:50%;object-fit:cover;background:#0b5cab;color:#fff;font-weight:800;line-height:1;vertical-align:middle;overflow:hidden}.avatar-small{width:38px;height:38px}.avatar-table{width:42px;height:42px}.avatar-large{width:96px;height:96px;font-size:2rem}.profile-chip{background:transparent!important;padding:0!important}.profile-chip .avatar{box-shadow:0 6px 16px rgba(11,92,171,.18)}.profile-row{display:flex;align-items:center;gap:1rem;margin-bottom:1rem}.profile-preview{width:96px;height:96px;object-fit:cover;border-radius:50%;border:1px solid #cbd5e1;padding:3px;background:#fff}.signature-preview{max-height:80px;max-width:240px}.checkbox-line{display:inline-flex!important;align-items:center;gap:.5rem;font-weight:600!important}.checkbox-line input{width:auto}.toast-wrap{position:fixed;right:18px;bottom:18px;z-index:999;display:grid;gap:10px}.alert{animation:toastIn .25s ease}@keyframes toastIn{from{opacity:0;transform:translateY(5px)}to{opacity:1;transform:none}}
.print-header{justify-content:center;text-align:center}.print-header h1{font-size:20px!important;white-space:nowrap;text-align:center}.print-header>div{flex:1}.signature-grid{align-items:end}.signature-box small{display:block;font-weight:700;color:#111827;border-top:0;margin-top:6px}.report-title{text-align:center}.report-title h2{font-size:18px;white-space:nowrap;text-align:center;margin:0 auto 4px}.printable-report .report-title h2{letter-spacing:.01em}.table-actions a{font-weight:700}.text-success{color:#0f8a5f!important}.text-danger{color:#c62828!important}.muted{color:#64748b!important}
@media print{.print-header h1,.report-title h2{font-size:16px!important;white-space:nowrap}.signature-line img{max-height:55px;max-width:140px}.signature-line{height:62px}.signature-grid{gap:24px;margin-top:45px}.print-status{font-size:12px}.print-header{padding-bottom:10px;margin-bottom:12px}}
.hero-profile{display:flex;align-items:center;gap:1rem}.dashboard-hero .avatar-large{border:3px solid rgba(255,255,255,.75);box-shadow:0 8px 24px rgba(0,0,0,.18)}@media(max-width:640px){.hero-profile{align-items:flex-start}.dashboard-hero .avatar-large{width:64px;height:64px;font-size:1.4rem}}

/* V8: cleaner Manage Users CRUD actions */
.user-action-cell { min-width: 190px; }
.user-actions { display: inline-flex; align-items: center; gap: 8px; flex-wrap: nowrap; position: relative; }
.user-actions .btn { white-space: nowrap; }
.user-header-actions { justify-content: flex-end; }
.action-menu { position: relative; display: inline-block; }
.action-menu summary { list-style: none; user-select: none; }
.action-menu summary::-webkit-details-marker { display: none; }
.action-menu summary::after { content: '▾'; font-size: 11px; margin-left: 4px; }
.action-menu[open] summary::after { content: '▴'; }
.action-menu-list { position: absolute; right: 0; top: calc(100% + 8px); width: 210px; background: #fff; border: 1px solid #dbe7f3; border-radius: 14px; box-shadow: 0 18px 45px rgba(15, 23, 42, .16); padding: 8px; z-index: 80; display: grid; gap: 4px; }
.action-menu-item, .action-menu-note { display: flex; align-items: center; min-height: 38px; padding: 9px 11px; border-radius: 10px; font-weight: 700; color: #123c69; text-decoration: none !important; }
.action-menu-item:hover { background: #eef6ff; color: #073462; }
.action-menu-item.success { color: #0f8a5f; }
.action-menu-item.success:hover { background: #ecfdf5; color: #0b6f4d; }
.action-menu-item.danger { color: #c62828; }
.action-menu-item.danger:hover { background: #fef2f2; color: #a51f1f; }
.action-menu-note { color: #64748b; font-weight: 600; font-size: 12px; background: #f8fafc; }
.table-wrap table th:last-child, .table-wrap table td:last-child { text-align: right; }
.table-wrap table td:last-child .user-actions { justify-content: flex-end; }
@media (max-width: 760px) {
    .user-action-cell { min-width: 160px; }
    .user-actions { gap: 6px; }
    .user-actions .btn-sm { padding: 8px 9px; font-size: 12px; }
    .action-menu-list { right: 0; width: 190px; }
    .user-header-actions { justify-content: flex-start; }
}

/* V10: dashboard request summary and queue visibility */
.dashboard-summary-panel { border-left: 5px solid #0b5cab; }
.summary-subtitle { margin: .25rem 0 0; color: #64748b; font-size: .92rem; }
.summary-metric-grid { display: grid; grid-template-columns: repeat(4, minmax(0, 1fr)); gap: 14px; }
.summary-metric { border: 1px solid #dbe7f3; border-radius: 16px; padding: 16px; background: #fff; box-shadow: 0 8px 22px rgba(15,23,42,.05); }
.summary-metric span { display: block; color: #64748b; font-size: 12px; font-weight: 800; text-transform: uppercase; letter-spacing: .04em; }
.summary-metric strong { display: block; font-size: 28px; margin: 7px 0 3px; color: #0b5cab; }
.summary-metric small { display: block; color: #64748b; line-height: 1.35; }
.summary-metric.tone-blue { background: linear-gradient(180deg, #eff6ff, #fff); border-color: #bfdbfe; }
.summary-metric.tone-green { background: linear-gradient(180deg, #ecfdf5, #fff); border-color: #bbf7d0; }
.summary-metric.tone-green strong { color: #0f8a5f; }
.summary-metric.tone-orange { background: linear-gradient(180deg, #fff7ed, #fff); border-color: #fed7aa; }
.summary-metric.tone-orange strong { color: #c2410c; }
.summary-metric.tone-red { background: linear-gradient(180deg, #fef2f2, #fff); border-color: #fecaca; }
.summary-metric.tone-red strong { color: #c62828; }
.summary-metric.tone-purple { background: linear-gradient(180deg, #f5f3ff, #fff); border-color: #ddd6fe; }
.summary-metric.tone-purple strong { color: #6d28d9; }
.summary-metric.tone-gray { background: linear-gradient(180deg, #f8fafc, #fff); border-color: #e2e8f0; }
.summary-metric.tone-gray strong { color: #475569; }
.request-summary-card .card-header { align-items: flex-start; }
.request-summary-actions { display: flex; flex-wrap: wrap; gap: 6px; justify-content: flex-end; align-items: center; min-width: 170px; }
.queue-lock { display: inline-flex; align-items: center; border-radius: 999px; padding: 7px 10px; background: #f1f5f9; color: #475569; font-size: 12px; font-weight: 800; white-space: nowrap; }
.compact-table table { font-size: 13px; }
.compact-table th, .compact-table td { padding: 10px 8px; }
.compact-table small { color: #64748b; }
@media (max-width: 1100px) { .summary-metric-grid { grid-template-columns: repeat(2, minmax(0, 1fr)); } }
@media (max-width: 760px) { .summary-metric-grid { grid-template-columns: 1fr; } .request-summary-actions { justify-content: flex-start; min-width: 0; } .request-summary-card .card-header { display: block; } .request-summary-card .card-header .btn { margin-top: .75rem; } }

/* V11: clean, less saturated dashboard */
.clean-hero { padding: 1.25rem 1.35rem; margin-bottom: 1rem; }
.clean-hero h2 { font-size: 1.45rem; }
.clean-hero p { max-width: 560px; }
.clean-summary-panel { margin-bottom: 1rem; }
.clean-metric-grid { grid-template-columns: repeat(4, minmax(0, 1fr)); gap: 10px; }
.clean-metric-grid .summary-metric { padding: 12px 14px; border-radius: 14px; box-shadow: 0 5px 16px rgba(15,23,42,.04); }
.clean-metric-grid .summary-metric strong { font-size: 24px; margin: 5px 0 2px; }
.compact-dashboard-card { margin-top: 1rem; }
.compact-dashboard-card .card-header { padding-bottom: .7rem; }
.dashboard-queue-table table th,
.dashboard-queue-table table td { vertical-align: middle; }
.dashboard-queue-table table th:nth-child(4),
.dashboard-queue-table table td:nth-child(4) { max-width: 160px; }
.dashboard-queue-table .request-summary-actions { min-width: 135px; }
.compact-action-grid { margin: .9rem 0; }
.compact-action-grid .card { padding: 1rem; }
.compact-action-grid .card h2 { margin-top: 0; }
.dashboard-insights { margin-top: 1rem; border: 1px solid #dbe7f3; border-radius: 16px; background: #fff; box-shadow: 0 8px 22px rgba(15,23,42,.04); overflow: hidden; }
.dashboard-insights summary { cursor: pointer; padding: 14px 16px; color: #0b5cab; font-weight: 800; list-style: none; display: flex; align-items: center; justify-content: space-between; }
.dashboard-insights summary::-webkit-details-marker { display: none; }
.dashboard-insights summary::after { content: '+'; width: 26px; height: 26px; border-radius: 50%; display: inline-flex; align-items: center; justify-content: center; background: #eaf4ff; color: #0b5cab; font-size: 18px; }
.dashboard-insights[open] summary { border-bottom: 1px solid #e6eef8; }
.dashboard-insights[open] summary::after { content: '−'; }
.compact-charts-grid { margin: 0; padding: 1rem; grid-template-columns: repeat(2, minmax(0, 1fr)); }
.compact-charts-grid .chart-card { box-shadow: none; border: 1px solid #eef2f7; }
.compact-charts-grid .chart-card canvas { max-height: 230px; }
@media (max-width: 1100px) { .clean-metric-grid { grid-template-columns: repeat(2, minmax(0, 1fr)); } }
@media (max-width: 760px) {
    .clean-hero { padding: 1rem; }
    .clean-metric-grid, .compact-charts-grid { grid-template-columns: 1fr; }
    .dashboard-queue-table table { min-width: 720px; }
}

/* V12: cleaner role dashboard replacements */
.recent-activity-card { border-left: 5px solid #0b5cab; }
.recent-activity-list { display: grid; gap: 10px; }
.recent-activity-item { display: grid; grid-template-columns: 42px minmax(0, 1fr) auto; gap: 12px; align-items: center; padding: 12px; border: 1px solid #e6eef8; border-radius: 14px; text-decoration: none; color: inherit; background: #fff; transition: background .2s ease, border-color .2s ease, transform .2s ease; }
.recent-activity-item:hover { background: #f7fbff; border-color: #bcd8f2; transform: translateY(-1px); }
.recent-activity-icon { width: 38px; height: 38px; border-radius: 12px; background: #eaf4ff; color: #0b5cab; display: inline-flex; align-items: center; justify-content: center; font-weight: 900; }
.recent-activity-title { font-weight: 900; color: #123c69; margin-bottom: 3px; }
.recent-activity-meta { color: #64748b; font-size: 12px; display: flex; flex-wrap: wrap; align-items: center; gap: 5px; }
.recent-activity-body p { margin: 6px 0 0; color: #64748b; font-size: 13px; line-height: 1.35; }
.recent-activity-time { color: #64748b; font-size: 12px; text-align: right; white-space: nowrap; }
.recent-activity-time span { display: block; margin-top: 4px; color: #334155; font-weight: 700; }
.recent-activity-empty { border: 1px dashed #cbd5e1; color: #64748b; padding: 14px; border-radius: 14px; background: #f8fafc; }
@media (max-width: 760px) {
    .recent-activity-item { grid-template-columns: 36px minmax(0, 1fr); }
    .recent-activity-time { grid-column: 2; text-align: left; white-space: normal; }
}

/* V14 admin privacy dashboard refinements */
.admin-action-buttons {
    display: flex;
    flex-wrap: wrap;
    gap: 10px;
    margin-top: 12px;
}
.admin-action-buttons .btn {
    margin: 0;
}
.readiness-list,
.health-list {
    display: grid;
    gap: 10px;
}
.readiness-list div,
.health-list div {
    display: flex;
    align-items: center;
    justify-content: space-between;
    gap: 12px;
    padding: 11px 12px;
    border: 1px solid #e5edf7;
    border-radius: 12px;
    background: #f8fbff;
}
.readiness-list strong {
    color: #0f4c81;
    font-size: 1.25rem;
}
.readiness-list span,
.health-list span {
    color: #526070;
}
.health-ok {
    color: #15803d;
}
.health-bad {
    color: #b91c1c;
}
.recent-activity-item.no-link {
    cursor: default;
    color: inherit;
}
.nested-report-card {
    box-shadow: none;
    border: 1px solid #e6edf5;
}
@media (max-width: 760px) {
    .admin-action-buttons .btn {
        width: 100%;
        justify-content: center;
    }
    .readiness-list div,
    .health-list div {
        align-items: flex-start;
        flex-direction: column;
    }
}

/* V15: LeaveDates-inspired clean admin setup, availability, forecasts and mobile-friendly refinements */
.admin-control-hero { border-left: 5px solid var(--blue); }
.setup-progress { display: grid; grid-template-columns: 150px 1fr; gap: 16px; align-items: center; margin: 14px 0 18px; }
.setup-progress strong { display: block; color: var(--blue); font-size: 28px; }
.setup-progress span { color: var(--muted); font-weight: 700; }
.progress-track { height: 12px; border-radius: 999px; background: #e6eef8; overflow: hidden; }
.progress-track span { display: block; height: 100%; background: linear-gradient(90deg, var(--blue), #3b82f6); border-radius: 999px; }
.admin-workspace-grid { display: grid; grid-template-columns: repeat(3, minmax(0, 1fr)); gap: 18px; }
.admin-workspace-card { margin-bottom: 0; min-height: 280px; display: flex; flex-direction: column; }
.workspace-icon { width: 54px; height: 54px; border-radius: 16px; background: var(--blue-light); display: inline-flex; align-items: center; justify-content: center; font-size: 26px; margin-bottom: 14px; }
.admin-workspace-card p { color: var(--muted); line-height: 1.5; }
.workspace-links { display: grid; gap: 8px; margin: 12px 0; }
.workspace-links a { padding: 10px 12px; border: 1px solid #dbe7f3; border-radius: 12px; background: #f8fbff; font-weight: 800; }
.workspace-links a:hover { background: var(--blue-light); text-decoration: none; }
.workspace-mini-stats { margin-top: auto; display: flex; flex-wrap: wrap; gap: 7px; }
.workspace-mini-stats span { background: #f1f5f9; color: #475569; border-radius: 999px; padding: 6px 9px; font-size: 12px; font-weight: 800; }
.forecast-panel { display: grid; grid-template-columns: repeat(3, minmax(0, 1fr)); gap: 12px; padding: 14px; border: 1px solid #dbe7f3; border-radius: 16px; background: #f8fbff; }
.forecast-panel div:not(.forecast-warning) { background: #fff; border: 1px solid #e6eef8; border-radius: 13px; padding: 12px; }
.forecast-panel span { display: block; color: var(--muted); font-size: 12px; font-weight: 800; text-transform: uppercase; letter-spacing: .04em; margin-bottom: 5px; }
.forecast-panel strong { color: var(--blue); font-size: 22px; }
.forecast-warning { grid-column: 1 / -1; color: #92400e; font-weight: 800; }
.forecast-warning.danger { color: var(--danger); }
.policy-content { white-space: pre-wrap; line-height: 1.7; font-size: 15px; color: #374151; }
.availability-board { border: 1px solid #dbe7f3; background: #f8fbff; border-radius: 16px; padding: 14px; margin-bottom: 16px; }
.availability-month-title { font-weight: 900; color: var(--blue-dark); margin-bottom: 10px; }
.availability-days { display: grid; grid-template-columns: repeat(7, minmax(0, 1fr)); gap: 6px; }
.availability-day { min-height: 54px; display: grid; place-items: center; border: 1px solid #e6eef8; border-radius: 12px; background: #fff; }
.availability-day.weekend { background: #f1f5f9; color: #64748b; }
.availability-day strong { font-size: 16px; }
.availability-day small { color: #64748b; }
@media (max-width: 1100px) { .admin-workspace-grid { grid-template-columns: 1fr; } }
@media (max-width: 760px) {
    .setup-progress { grid-template-columns: 1fr; }
    .forecast-panel { grid-template-columns: 1fr; }
    .availability-days { grid-template-columns: repeat(4, minmax(0, 1fr)); }
    .admin-workspace-card { min-height: 0; }
}

/* V16: clickable dashboard/report cards and navigation refinements */
.summary-metric-link,
.stat-card-link {
    display: block;
    color: inherit;
    text-decoration: none !important;
    transition: transform .18s ease, box-shadow .18s ease, border-color .18s ease;
}
.summary-metric-link:hover,
.stat-card-link:hover {
    transform: translateY(-2px);
    box-shadow: 0 12px 26px rgba(15,23,42,.10);
    border-color: #93c5fd;
}
.stat-card-link span,
.stat-card-link strong,
.summary-metric-link span,
.summary-metric-link strong,
.summary-metric-link small {
    pointer-events: none;
}
.report-stats-top {
    margin-top: 0;
    margin-bottom: 18px;
}
@media (max-width: 760px) {
    .report-stats-top { grid-template-columns: 1fr; }
}

/* V17: cleaner reports, birthday privacy, admin-safe charts and Monday availability */
.birthday-card { border-left: 5px solid #f59e0b; }
.birthday-section-title { font-weight: 900; color: #92400e; margin: 8px 0 10px; }
.birthday-list { display: grid; gap: 8px; }
.birthday-item { display: grid; grid-template-columns: auto minmax(0, 1fr) auto; gap: 10px; align-items: center; padding: 10px 12px; border: 1px solid #fde68a; border-radius: 14px; background: #fffaf0; }
.birthday-item strong { display: block; color: #111827; }
.birthday-item small { display: block; color: #64748b; margin-top: 2px; }
.birthday-item span { color: #92400e; font-weight: 900; white-space: nowrap; }
.notification-birthday-panel { border: 1px solid #fde68a; background: #fffaf0; border-radius: 16px; padding: 14px; margin-bottom: 18px; }
.notification-birthday-panel h3 { margin: 0 0 10px; color: #92400e; }
.availability-weekday { display: grid; place-items: center; min-height: 34px; font-weight: 900; color: #0b4a8b; background: #eaf4ff; border-radius: 10px; }
.availability-empty { background: transparent !important; border: 1px dashed transparent !important; box-shadow: none !important; }
.admin-control-hero .card-header { margin-bottom: 8px; }
@media (max-width: 760px) {
    .birthday-item { grid-template-columns: auto minmax(0, 1fr); }
    .birthday-item span { grid-column: 2; }
    .availability-days { grid-template-columns: repeat(7, minmax(36px, 1fr)); overflow-x: auto; }
    .availability-day, .availability-weekday { min-width: 42px; }
}

/* Admin control center: keep the sidebar compact and move management tools to the dashboard. */
.admin-control-center{margin-top:18px;border-left:5px solid var(--blue)}
.admin-tool-grid{display:grid;grid-template-columns:repeat(3,minmax(0,1fr));gap:16px}
.admin-tool-group{background:#f8fbff;border:1px solid var(--border);border-radius:16px;padding:18px;min-height:250px;display:flex;flex-direction:column}
.admin-tool-icon{width:44px;height:44px;border-radius:13px;background:#eaf4ff;display:grid;place-items:center;font-size:22px;margin-bottom:10px}
.admin-tool-group h3{margin:0 0 7px;color:var(--text);font-size:18px}
.admin-tool-group p{margin:0 0 13px;color:var(--muted);line-height:1.45;font-size:13px}
.admin-tool-links{display:grid;gap:7px;margin-top:auto}
.admin-tool-links a{display:block;padding:8px 10px;border-radius:9px;background:#fff;border:1px solid var(--border);text-decoration:none;color:var(--blue);font-weight:800;font-size:13px}
.admin-tool-links a:hover{background:#eef6ff;border-color:#b9d6f1}
@media(max-width:1200px){.admin-tool-grid{grid-template-columns:repeat(2,minmax(0,1fr))}}
@media(max-width:700px){.admin-tool-grid{grid-template-columns:1fr}}

/* Manage Users usability fixes */
.action-menu summary.btn-secondary { background:#f8fafc !important; color:#0b4a8b !important; border:1px solid #b7c8dc !important; font-weight:800; }
.action-menu summary.btn-secondary:hover, .action-menu[open] summary.btn-secondary { background:#e6f0fb !important; color:#073462 !important; }
.checkbox-panel { border:1px solid #dbe7f3; border-radius:14px; padding:14px; background:#f8fbff; }
.checkbox-panel .checkbox-line { color:#123c69; }
.user-switch { display:inline-flex !important; align-items:center; gap:7px; flex-direction:row !important; font-weight:700 !important; }
.user-switch span { color:#64748b; font-size:12px; white-space:nowrap; }
.user-switch select { min-width:220px; padding:9px 10px; }
.btn-user-nav { white-space:nowrap; }
@media(max-width:900px){ .user-switch select{min-width:160px;} }